Our Customers Love GEMS.pro
It is an honour to work closely with our customers. Here is what they have to say about GEMS.pro...
GEMS.pro is used by Major Games Canada since 2016 as our At-Games Electronic Medical Record system with positive feedback from the Canadian athletes and members of the medical teams for its ease of use and the fact it can be accessed from anywhere in the world when travelling. The personalised service and support provided by the Team at KIMIK iT is outstanding!
GEMS.pro gives us as event professionals the tool to do our job better! It helps by keeping games information accessible and secured in one place. GEMS.pro enables our whole team to be able to access consistently stored information and to be able to put together hosting procedures that in turn, provide a great games experience for all of our volunteers, participants, guests and officials.
We used GEMS.pro as an all inclusive web-based database to register over 13,000 client groups. In addition, we successfully scheduled and accredited over 6,000 volunteers. The support provided by KIMIK iT was amazing!
GEMS.pro was an effective volunteer management tool for the 2019 IIHF World Junior Championship. The team behind the screen was supportive in building new functions like a payment portal. The real difference maker for us when scheduling thousands of shifts was being able to offer volunteers the ability to accept or decline shifts. This was an excellent communication tool that empowered the volunteers and ensured we always had the correct people to fulfill each role.
We were able to use it as a "total package" with the registration module, accreditation system, volunteer handling and the website result system. It is all contained into one single solution with multiple outcomes. It makes it easy for us when we only have to deal with one system.
Different staff members enter data and later results. Seeing the outcome from this available immediately on the public pages where everybody can become totally engaged - that is the most fulfilling.
Lorne Lasuita - Saskatchewan Games Council
We started with GEMS.pro in 2010 and will definitely recommend it.
One of the biggest things is how user oriented they are in terms of understanding our needs with regards to development and end user education.
Once you are working with them, it is a continuous partnership.
I wish they would have something this easy at the many other sporting events I have been to.
If you are in a situation where you do not have time to be trained it does not matter because GEMS.pro is so easy.
I have had absolutely no training in GEMS.pro and still I am working with it. It is very easy and intuitive to understand. Just plug in the results and it solves everything for you.
It is so easy you could train a monkey to do it.
We started off using GEMS.pro in 2010 with the basic registration, accreditation and results packages. As the Games have gone on, we started using the volunteer workforce scheduling, medical and surveys. There have been new developments with online consent and payment which has made a huge difference in our ability to run our program. Working with the GEMS.pro team is easy.
They assist whenever you ask which is especially helpful during the busy times. GEMS.pro is the whole package! Each Games there are new advances which makes using the system easier and easier every Games. It is very user friendly and anyone can use it.