We have gathered the most frequently asked questions and answers here...
All data is hosted in Denmark on secure servers.
GEMS.pro handles data in a secure and responsible manner in accordance with international standards of security. GEMS.pro provides a framework for online registration of personal information in an electronic database system that fully complies with the guiding principles of municipal and federal legislation e.g., PIPEDA (and the Privacy Commissioner of Canada).
You only pay for what you need and nothing more. The system is tailored to suit every client’s exact hosting needs.
Go to the Contact page and fill out the contactform.
You should contact the GEMS.pro team members that you have worked with when setting up your games. If you don’t have contact information for the GEMS.pro team, talk to the GEMS.pro delegation user in your organisation.
All you need is a computer with browser and a fully functioning internet connection.
No, GEMS.pro does not rely on any third party plugins to function; the only thing we recommend you keep updated is your browser.
Yes, you can, but we recommend that you use fully updated versions of Internet Explorer, Mozilla Firefox, Google Chrome and Safari (Mac users). For Internet Explorer we recommend using versions 8 and above, as lower versions are not fully supported.
Any mobile device will be able to run GEMS.pro through a compliant browser.
Internet Explorer, Google Chrome, Mozilla Firefox and Safari.